Product Manager — Help

Last updated: August 2026

The Product Manager is where you add, edit, price, and manage every item in your store. Open it from the Product Manager button in the Seller Studio sidebar.

Adding a product

Fill in the form directly (recommended for full control), or ask the AI assistant in chat — both save the same way. A product needs:

• Name and description
• Category and type — pick from your store’s existing ones, or type a new category name to create it on the spot (only the manager form can create new categories/sub-categories; the AI chat won’t invent one from a product’s tags or description)
• Price — what you want to net on the sale. The Product Manager shows you the final price the buyer pays right next to it, worked out automatically — see below.
• Main image, and optionally extra gallery images
• Shipping details: SKU, weight (kg), and length/width/height (cm) — these directly drive the shipping cost quoted to buyers at checkout, so keep them accurate rather than using placeholder numbers

How your price becomes what buyers pay

You enter what you want to net — that’s your price, untouched. On top of it, the Product Manager adds ShopDhoom’s fee, Razorpay’s payment processing charge, and a small statutory tax, then rounds up slightly for courier costs. Here’s how a ₹100 price breaks down:

You still get your full ₹100 — everything else is added on top. Tap the (i) next to Selling Price on any product for the exact breakdown on that product’s price.

Shipping — separate from your price

Shipping is never taken out of your price. It’s charged to the buyer at checkout, worked out like this:

How the courier weight is worked out, for a buyer ordering 3 different products in one cart:

Every item’s weight and volumetric weight are added up first — not rounded individually — then the rounding happens once on the combined total:

This is why accurate dimensions matter as much as weight: bulky-but-light items can push the volumetric total above the actual weight, as it does here (0.73 kg beats 0.70 kg) — so the cart gets billed on size, not scale weight.

Images: main image vs. gallery

The main image is what shows everywhere by default — product cards, thumbnails, the cart. The gallery is the additional set of images shown alongside the main image on the product detail page. They’re independent: uploading gallery images does not change the main image, and vice versa. There’s no rule that the gallery must repeat the main image.

Subtitle

A short line shown right below the product name on the detail page — good for a quick tagline (“Handmade, ships in 2 days”) separate from the full description.

Sizes, colors, fits, and styles

If your product comes in variants, add them as Sizes, Colors, Fits, or Styles. Sizes can each carry their own weight (kg) if a larger size genuinely weighs more — set it explicitly per size if it matters for shipping accuracy; otherwise the product’s overall weight is used for every size.

Showcase mode

Turn on Showcase for a product you want to display but isn’t for sale yet (e.g. a new store still building its catalog). While on, the storefront hides the price and Add to Cart/Buy Now, showing a “Visit Profile” link instead. Turn it off whenever the product is ready to sell.

Allow returns

Off by default — turn on Allow returns for a product if you’re willing to accept them. When it’s on, the product page shows buyers a “Returns accepted” note, and they get 3 days from delivery to request one. Leave it off for anything you can’t take back (e.g. made-to-order or perishable items).

Editing a product

Open any existing product from the list and change whatever you need — name, price, images, shipping details, variants. Saves happen the same way as adding: instantly to your store’s data, visible right away in the manager.

Removing a product

Removing a product is a soft delete — it disappears from your storefront immediately (once you deploy), but it isn’t gone. It stays in your product list with a “Removed” badge, and you can bring it back anytime with Add back.

Best Sellers

The Best Sellers tab lets you hand-pick which products get featured in your store’s Best Sellers section, and in what order.

Bulk-adding products

Four ways to add many products at once:

• CSV → ShopDhoom (sidebar) — the best option for a real product list, but only when creating a brand-new store: upload a spreadsheet (product name, price, and category required per row; weight, description, and images map in automatically) alongside a folder of your product photos, and up to 200 products are created at once. This one doesn’t publish itself automatically — click Deploy changes once it’s done.
• CSV import in chat (attach button next to the chat input) — for a quick, small addition instead, on a store you already have. Attach a spreadsheet the same way; only up to 6 products are created per attempt, since the AI reads and creates each one individually.
• WordPress → ShopDhoom (sidebar, under Migrate) — for a real, existing WooCommerce store. This pulls your actual product catalog, categories, prices, and images directly from your live site — see the migration flow for details; it isn’t limited to 6 products.
• Shopify → ShopDhoom (sidebar, under Migrate) — same idea, for a real Shopify store: pulls your catalog, collections (as categories), prices, and images directly from your live store, not limited to 6 products. Shopify’s size/color-style variants don’t map over perfectly (only one variant dimension, like Size, comes across — a second one like Color needs to be set up manually afterward), and exact stock counts aren’t available from Shopify’s public data, so double-check those after migrating.

Publishing your changes

Adding or editing a product saves immediately — you’ll see it reflected right away here in the manager. It does not automatically go live on your public storefront. Once you’re happy with your changes, hit Deploy changes in the sidebar to publish — see the Deployment guide for details.