Store Manager — Help

Last updated: August 2026

The Store Manager controls everything about your store itself — as opposed to individual products. Open it from the Store Manager button in the sidebar.

Store details

• Store name, banner image, description, and “who we are” text — shown across your storefront.
• Currency — the currency your store’s prices are set in.
• Store status (online/offline) — turning your store offline hides it from buyers without deleting anything; flip it back on anytime.

Categories and product types

• Add or rename categories (and sub-categories under them) to organize your catalog. New sub-categories can only be created from this form — the AI chat assistant will never invent one on its own from a product’s tags or description.
• Removing a category is a soft delete — it disappears from your storefront menu (once you deploy), but its products aren’t touched; they stay findable via search, tags, and direct links. You’ll get a warning if products still use it, but you can remove it anyway and reassign them later.
• Product types group your catalog by kind of product (e.g. “Stickers”, “T-Shirts”). Most stores only need one.
• Changing categories or product types here doesn’t retroactively change existing products — you’ll still need to update each product’s own category if you restructure.

Shipping settings

Your pickup address, contact details, and GSTIN. Shipping settings lock after you save them the first time — couriers register against that exact address, so changing it later isn’t self-service. If you need to move your pickup location, contact us. Your GSTIN is the one field that stays editable after the initial save.

Also here:

• Free delivery threshold — buyers get free shipping once their order from your store reaches this amount (₹999 if you leave it blank). Lower it, or leave the platform default — it’s your call, and ShopDhoom covers the difference either way, not you.
• Discount code — set a code and a percentage off shipping for buyers who haven’t hit the threshold; they enter it at checkout. If an order already qualifies for free shipping via the threshold, that takes priority — the two don’t stack.
• Buyer support number — the WhatsApp number buyers can message you on directly from their Order History for post-purchase questions.

Checkout: going live for real orders

A new store is visible to buyers right away, but checkout stays off until:

1. ShopDhoom reviews and approves your store (admin-side, usually within 24 hours of creation), and
2. You turn on the Checkout toggle here in the Store Manager.

Both have to be true — if ShopDhoom’s approval isn’t in yet, your own toggle won’t do anything until it is. Once both are on, buyers can complete real, paid orders. Toggling checkout doesn’t require a rebuild — it takes effect immediately.

Add-on discount (optional, you control it)

Turn on a per-category discount where the 2nd unit onward of the same category gets a percentage off that you choose, per category — a way to encourage buyers to add more to their cart. It’s off by default, and entirely funded by you (unlike the platform’s free-delivery perk, which ShopDhoom absorbs, not you).

Banking details

Your bank account (account holder name, account number, IFSC) for manual payouts — ShopDhoom pays out via NEFT/IFSC transfer directly, not an automated payout system. These details are private: they’re never included in your public store data, and only ShopDhoom’s admin can see them for processing your payout.

Seller agreement and verification

Also in the Banking tab, once your pickup address is set (Shipping settings, above):

• Seller Purchase & Resale Agreement — read and accept it digitally, right in the app. No printing, signing, or scanning needed; your name and address are pulled from your Shipping settings automatically. Once accepted, it’s permanent — you can always reopen it to view what you agreed to.
• Verification documents — upload identity and banking proof (PAN, ID proof, a cancelled cheque, and for registered businesses, company registration and authorized signatory ID) so ShopDhoom can verify your payout details.

Store limits

• Up to 2 stores per account.
• A brand-new store starts with up to 3 categories, 3 product types, and 6 products — all of these can be expanded anytime afterward via the Product Manager and this Store Manager.

Publishing your changes

Most Store Manager changes (name, description, categories, shipping settings) save immediately but need a Deploy to appear on your live storefront — see the Deployment guide. Checkout and add-on discount toggles are the exception: those take effect instantly, no deploy needed. Your seller agreement and verification documents never need a deploy either — they’re private and never appear on your public storefront at all.