Note: This Shipping Policy is effective as of August 4, 2025. Shop Dhoom by Startuptify Technologies LLP reserves the right to modify this policy at any time. Please review this policy periodically for updates.
Standard Shipping: Delivery within 5-7 business days.
Express Shipping: Delivery within 2-3 business days.
Overnight Shipping: Next business day delivery for orders placed before 2 PM local time.
Domestic Shipping:
International Shipping:
Calculation: Shipping rates are calculated based on the total order value, weight, and destination.
Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
Business Days: Business days are Monday through Friday, excluding holidays.
Order Confirmation: You will receive an email confirmation once your order has been placed and another notification when your order has been shipped.
Geographic Limitations: We currently ship to most countries worldwide. However, there may be restrictions for certain regions due to customs regulations or other limitations.
Prohibited Items: Certain items may be prohibited from being shipped to specific countries due to local laws and regulations.
Tracking Numbers: A tracking number will be provided via email once your order has been shipped.
Tracking Status: You can track your order status by entering your tracking number on our website or the carrier’s website.
Estimated Delivery: Estimated delivery dates are provided at checkout but are not guaranteed.
Delivery Delays: Occasional delays may occur due to weather conditions, customs processing, or other unforeseen circumstances.
Signature Requirement: Some packages may require a signature upon delivery, especially for high-value items.
Customs & Duties: International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Customs Processing: Customs processing may delay the delivery of your order. We have no control over these delays.
Lost Packages: If your package is lost during transit, please contact our customer service team within 7 days of the expected delivery date.
Damaged Packages: If your package arrives damaged, please contact our customer service team within 48 hours of receiving the package.
Disclaimer: The above content is created at STARTUPTIFY TECHNOLOGIES LLP’s sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.